Support

Looking for help? We make it easy to find the answers you need.

NOTE: For support with Parallels Desktop for Mac, please use the support options found here. Also, you may find a solution to your issue by visiting the Parallels discussion forum found here.

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Place an Order
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To place an order, you can use the Chat link below or call us: 800.395.6682 We are here to accept your phone orders from 6am - 7pm (M-F) and 8am - 5pm (Sat-Sun) PST.
Of course, our online store is open 24/7.
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Customer Service
REBATES, REFUNDS, & SALES

Need a Quick Answer?
Visit our FAQs to find answers to common questions.

Already Placed an Order?
Quickly check your order status.

Have a Rebate?
Redeem a Rebate online.
It's easy to Check the Status of a Rebate.

Want to Register Your Software?
Click here to fill out our simple registration form.

Need to Apply for a Refund?
Submit your refund online.
Check the status of your refund here.

Want to Provide Product Feedback?
We love your feedback, please click here.
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Technical Support
softCityBtn_BlueOnWhite.jpg Technical support for all Nova Development products is provided through the support section of our company page on SoftCity.com. Please click here for our knowledge base, frequently asked questions, live chat, email support, and contact information.
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Nova Guarantees