Support

Looking for help? We make it easy to find the answers you need.

NOTE: For support with Parallels Desktop for Mac, please use the support options found here. Also, you may find a solution to your issue by visiting the Parallels discussion forum found here.

Technical Support

Help for installing your software, using your software, disc errors, or technical support for all Avanquest products is provided through the support section of our company page on SoftCity.com. Please click here for our knowledge base, frequently asked questions, live chat, email support, and contact information. If you would like to speak directly to a Technical Support Representative, Please call us: 888.926.9871. We are here to assist you between the hours of 8am – 5pm PDT (M-F).

Customer Service

Need to Place an Order?
To place an order, you can use the Chat link below or call us: 877.445.6436
We are here to accept your phone orders from 8am - 6pm PST (M-F).
Of course, our online store is open 24/7

Live Chat Service
Click here to chat.

Already Placed an Order?
Quickly check your order status.

Have a Rebate?
Redeem a Rebate online.
It's easy to Check the Status of a Rebate.

Want to Register Your Software?
Click here to fill out our simple registration form.

Need to Apply for a Refund?
Submit your refund online.
Check the status of your refund here.

Want to Provide Product Feedback?
We love your feedback, please click here.

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