Privacy Policy

Last updates: April 27, 2026

This Privacy Policy (the "Policy") is designed to describe our data collection and processing practices and to give you information about how we treat your data when you access our Sites and use our Services.

This Policy forms part of your agreement with us, when you access our website, available at https://www.novadevelopment.com/ or any subdomain or website that links to this Policy, (the "Site"), purchase license to any of our products or download or install any of our offered software, including our mobile applications, or otherwise engage with any of the services, features or forms that we may make available to you from time to time through the Site or other hosting websites (each individually, or jointly with the Site, the "Services").

Please read the Policy carefully to be sure you understand it and agree with its terms, before you use the Services. If you do not agree with any of the terms provided in this Policy, and the choices we provide do not mitigate your concerns, please do not access or use our Services. If you feel you do not understand something included in this Policy, please do not hesitate to contact us with any question you may have at: dpo@novadevelopment.com.

1. Data Controller

Nova Development is the data controller of your personal data processed in connection with the Services. The company is based in California, United States.

If you wish to contact us in any matter concerning this Policy, you are welcome to do so through the above address, or by email to our data protection officer (DPO) at: dpo@novadevelopment.com

2. Consumers

We may use data collected through the Site and Services in various ways, depending on whether you are (a) a business customer, a business partner that has a contractual relationship with us, or a prospective customer that is yet to be engaged in a contract with us (a “Customer“) (b) a visitor of our Site or a user of any of the Services who interacts with the Services (a “User“). Unless mentioned otherwise, the information provided in this Policy refers to Users, where a Customer can also be a User.

3. Consent and Choice

You are not legally obligated to provide us with Personal Information (see definition below) and you acknowledge that providing us with Personal Information is done freely by you. You also acknowledge that we will not be able to provide you with the Services or process requests you make without such information. Some of the Services will require you to submit specific Personal Information in addition to other information already processed about you. In such a case you can choose whether you want to use such additional Services or not.

To better learn about your rights to your Personal Information refer to section 10 below.

4. Information We Collect and What For

Whether you are a Customer or a User of the Services, the information we process in connection with the Services can be one of the following:

  • Personal Information (PI) means information that identifies you as a natural person, or that may be used, either alone or in combination with other information, to personally identify you as a natural person. Such information may include, for example, a first and last name, an email address, phone number, a home or other physical address, and other contact information. In addition, in some jurisdictions (as the EU for example), and given the specific use we make with the information, an IP address, device ID and cookies could be considered as Personal Information as well.
  • Non-Personal Information (Non-PI) means information that cannot personally identify or lead to identifying a natural person. For example, statistics or aggregated information, or any other type of data that can no longer be attributed to you.

This Policy refers to information of the first nature, and can be collected in one of the following ways:

1. Information You Submit Us

Submitting information to us is optional in certain cases, and required in others, depending on the Services you choose to use, and whether you are a Customer or a User.

  1. Registration and Account Management. Some of the Services may offer registration and signing up to a user account, for example, when you use any of our trial software licenses or, when you choose to purchase a software. If you choose to do so you will be asked to submit some information such as your email address, full name and other Personal Information as the submission form indicates. Your email address will be used as your username together with a password of your choice. This information will be used to uniquely connect your account and purchases with you, your device and your usage, and, for account authentication and security purposes. Upon your consent, your email address will be also used to send you information, updates and newsletters about our Services.
  2. Purchasing a Product. If you wish to purchase a product license from us, you will be asked to provide your contact information, such as your full name, email address, billing information, shipping information (if relevant), and any other purchase-related information, in order to process your purchase, issue a license key for you, contact you in case of support necessity if an issue arises, and to protect the access to your account and purchased product licenses. We also use this information to share purchase confirmations, notifications, download links, activation keys, support and product notices. Upon your requested payment method, certain payment information may be further asked (“Payment Information”). Please note that depending on the product your purchase and the payment method you choose, your Payment Information will be collected either by our payment processing services, or our third-party payment processors.

Please make sure to submit a functional email address. When an email address is not functional and we cannot validate a User, we may deactivate your associated password.

The information you provide will be used to process your order and to deliver the item(s) you ordered (to your email or physical address, as per your choice of order). If there is a problem with the order, one of our representatives may contact you by email or phone.

  1. Contacting Us. When you choose to contact us, we may process your inquiry details and content, including your contact details in order to address such inquiries you have submitted to us.

2. Information Collected About Your Use of the Services

When you access the Site, downloading a software product or otherwise using the Services, certain information about your actions in connection with the Services, your device, and Site visit may be processed, in order to provide the Services, maintain them, understand User’s usage, improving them with further versions and features, supporting them and protecting them.

  1. Device and Technical Information: information about the device type, operating system type and version, browser type, version and language.
  2. Internet and Network: when you use the Site or any online service we provide, certain online information is being processed in order to provide the Services and be responsive to your actions. Such information, like any other digital service, is collected through cookies and log files and includes online usage data, login data (when applicable) and IP address. IP address helps us to know your country and region, and serves language purposes, offering purposes, and many times, used for anti-fraud and anti-spam purposes.
  3. Installation Reports: When you install one or more of our products, our server may receive some information about your systems such as the type of your Operating System, version, language, timestamp of installation and the IP address that your internet service provider allocates to your computer, for purposes of ensuring that the device and installation are real and not fraudulent, and to ensure that the device is one that was not already installed the same product before (anti-fraud purposes). We need this data so we can serve the installed file, operate it and ensure compatibility.
  4. Media and Marketing Channels: we use digital media sources in order to market and advertise the Services. When you land on our Site as a result of clicking an ad, we will receive information about the source media from which you arrived to our Services. This information includes a referral URL (the URL from which you arrived to our Site) and the IP address allocated to your device by your Internet provider and will be collected via tags and cookies. The purpose of processing this data is to know the marketing channel from which you arrived, measurement and calculation purposes for the advertising, measure effectiveness of a marketing channel and filter fraudulent actions associated with such marketing and advertising channels.

3. Information We May Receive from Third Parties

We may, in some circumstances, and given your consent or our legitimate interest, receive information collected from you by third-party services. This information can include, for example, other services you interact with via our Services.

5. Cookies and Web Technologies

A cookie is a small text file that is placed on the browser of the hard drive of your computer (or similar device) by websites that you visit. Cookies are typically used in order to make websites function, or function more efficiently, as well as to provide information to the operator of the particular website. Cookies make your use of the Site and Services easier to use and improve their functionality. They are used to make the login process easier for our users, to allow the website to track which products you have added to your cart and your preferred country, language and currency, and to track website’s visitor across the Site.

Some of the Services, features and tools that are integrated in our Site and Services may use their own cookies to be able to properly function. Please be aware that you may set your browser to refuse or block any cookies from us or our 3rd party partners. In this case, however, some of the Services may not properly function.

6. How We Use Your Information

We use User information for the purposes we described next to each data type above, and for the following purposes:

  • Providing our Service, supporting them, improving them and securing them, so as to better market and advertise them.
  • We use certain information to prevent fraud and fake installations.
  • Open an account for you, manage it and support it.

7. Lawful Basis for Processing Personal Information

If you are a Customer, our lawful basis to process your Personal Information is a contract, or, preparation for contractual engagement. Otherwise, we will process Personal Information based on your consent, if required by Applicable Laws, or, legitimate interest, when processed for such an interest. Otherwise, the lawful basis for data processing will depend on the Personal Information concerned and the specific context in which we collect it: (a) we normally process Personal Information where we have your consent to do so, for example, when you submit a form to us or open an account with us, or confirm our cookies usage; or, in certain cases (b) where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, such as when we use the data in order to provide the core Services, or when used for anti-fraud purposes.

In some cases, we may also have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person. If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your Personal Information is mandatory or not.

If you have questions about or need further information concerning the legal basis on which we collect and use your Personal Data, including if you would like to better understand how our legitimate interests to process your data are balanced against your data protection rights and freedoms, please contact us.

8. Sharing Personal Information

In order to provide the Services and support them, we may share or disclose information to third parties, as follows:

  1. Service Providers (also, “Processors”). We may disclose Personal Information to vendors, service providers, agents, contractors, or others who perform certain functions on our behalf. This includes: CRM services, hosting data, securing, support services, patent processing, advertising, marketing and similar services. For more information about our third-party services, please refer to Section 9 below.
  2. Our Affiliated Companies. We may disclose Personal Information to any current or future affiliated company, parent companies, or subsidiaries to process for the purposes described in this Policy. Affiliated companies are companies controlling, controlled by, or under common control with us, including, for example, Nova Development North America.
  3. Legal Proceeding or Law Requirement. we may share your Personal Information with any third party if we believe that disclosure of such information is helpful or reasonably necessary to: (a) comply with any applicable law, regulation, legal process, or governmental request; (b) enforce our license agreement, terms of service or this privacy policy, including investigations of potential violations thereof; (c) detect, prevent, or otherwise address fraud or security issues; and/or (d) protect against harm to the rights, property or safety of NI, our affiliated entities, our users, yourself, and/or the public.
  4. Merger, Sale or Bankruptcy. In the event that we or one of our affiliated entities is acquired by, or merged with, a third party entity, or otherwise sells all or part of our/its assets, we may (and hereby reserve the right to) transfer or assign the Personal Information and other information we have collected or received. In such a case, we will require the acquiring entity to post its data practices and provide you with any of your rights as per the jurisdiction of your residency.

9. Third Party Services

In order to provide, operate, maintain, serve and improve the Site and Services, so as to be able to further offer additional products and features, we use third-party services. Such Services include payment processors, feedback features, support and ticketing systems, operational tools, analytics and statistical tools, and so forth. Those services include the following categories:

  1. Hosting Services and Storage: We use third-party host and storage services (including cloud storage) to host our Sites, respective data and retain your Information. Such Processors may be based (and their servers may be located) anywhere in the world. We require each such Processor to maintain strict privacy protection and data security policies and ensure their compliance with applicable data protection laws. However, their practices and activities are fully governed by their own privacy policies.
  2. Analytics. If you are a User and visiting our Site, we may use analytics services to help us understand how Users interact with our Site and Services.
  3. Support Services. We may use, from time to time, support and help desk services to provide better and faster support, whether online or, when you contact customer support.
  4. Authentication and Security. In cases where you open an account with us, we may integrate over time certain authentication services.
  5. Payment Processors. When you choose to purchase one or more of our products, we may use payment processing services carrying strict security standards.
  6. CRM and Mailing Lists. If you are a Customer or a User, we may use services to manage and secure your Personal Information, or, manage subscriptions and notifications lists.
  7. Technology Partners. some of our products and Services may include third-party technologies, widgets or features, in order to enhance a product’s functionality and expand it to include more features for you.
  8. Advertising and Retargeting: Some of our third-party services may collect non-identifiable information about your interaction with the Site. Such information may be used by such third parties for serving and displaying ads and offers of the Site and/or content and services offered via the Site (“Ad/s”) when you browse other websites across the web (“Retargeting”).

10. Your Rights and Choices

It is your choice to provide us with your information for the uses described in this Privacy Policy or via the Services. You should be aware, however, that we will not be able to provide you with most of the Services without the information required to process them and validate your identity.

You can decide at any time to exercise your rights with respect to your Personal Information and the jurisdiction of your residency:

  1. Notice: right to know the Personal Data we process about you or categories of third parties with whom we may share Personal Data, which is accommodated by this Policy and the supplemental California Privacy Statement.
  2. Disclosure: Right to access Personal Data retained about you.
  3. Erasure: Right to ask us to delete your Personal Information.
  4. Opt-out:
    • in case your Personal Data is used to personally target you or otherwise sold. We do not sell your Personal Data.
    • Opt-out/unsubscribe from certain email notifications. This option will be available to you with any email notification sent to you.
  5. Non Discrimination: Your right to receive equal services and prices.

To learn more about California residents’ rights, please refer to our California Privacy Statement.

10.1. Exercising Your Rights

If you have an account with us, some of those rights will be accessible to you directly from there. Otherwise, you can exercise your rights by reaching out to us at dpo@novadevelopment.com, or by post to:

Nova Development, 15001 Meridian Parkway, Suite A, Riverside, CA USA 92518-3000

Please note that if you decide to purchase a product or download a trial version or a product after unsubscribing with us, we may still send you service emails related to these transactions, such as order confirmations, product notices, expiry notifications, bug-fix notifications, security alerts, compatibility notifications, or enhancements.

More details on how to exercise your privacy rights with us, can be found in our California Privacy Statement.

11. Information Security

We implement organizational and technical measures to protect Customers' and Users' privacy and to protect their Personal Information, including, by using third-party services specializing in data security. We periodically review our information and data collection practices to ensure constant monitoring, we use third-party processing and serving services that implement various information security standards and certifications and we monitor and filter access to data when it comes to personnel in our organization. Such systems and procedures reduce the risk of security breaches, but they do not provide absolute security, as there is no such thing when it comes to the worldwide network. Therefore, we cannot guarantee that the Website and our servers are immune to unauthorized access to the information stored therein and to other information security risks. If you have any questions about the security of the Site or Services, you can contact us at contact@novadevelopment.com.

12. Information Transfer

We may transfer your Information (including Personal Information) outside the country in which it is collected or in which you reside (e.g., to the United Kingdom or the United States), including to a country that may not offer the same level of protection for Personal Information as the country in which you reside. However, in which case we make sure to place all contractual safeguards (such as verification of an adequate level of protection measures, security certificates and other measures that help us assess the security level of a third-party service).

By providing Personal Information and using the Services, you expressly consent to the use of such Information in accordance with this Privacy Policy and to the transfer of your Information to another country (including, the UK or Canada).

13. Data Retention

We will retain your information for as long as your account is active or as needed to provide the Services to you, all in accordance with applicable laws. We may at our sole discretion, delete or amend information from our systems, without notice to you, once we deem it is no longer necessary for such purposes. Any communication data, including Personal Information therein, is stored for as long as needed to provide you with the inquiry or as required by law.

14. Children

The Site or the Services are not designed to attract children under the age of 16. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 16. If we learn that we have collected Personal Information from a child under 16, we will use commercially reasonable efforts to delete that information as quickly as possible. If you believe that we might have any such information, please contact us at dpo@novadevelopment.com.

15. Changes to this Policy

We may, from time to time, modify, add or delete provisions of this Privacy Policy to conform to a new regulation, requirement or, if we introduce a new product, feature, or Personal Information processing activity. In cases of a material change, we will make sure to provide you with a more prominent notice, for example, posting a note on the Site or sending you an email, if we hold your email address. If the change is not material, we will post the updated Policy on our Site and Services, and the changes will be reflected in the “last updated” date stipulated in the Policy. Your use of the Site or Services following the effective date of any such modification, means you accept and agree to be bound by the Privacy Policy, as modified.

16. Special Jurisdictions

If you are a resident of one of the following jurisdictions, the respective terms may apply to you and supplement our general privacy statement.

17. Any Questions?

If you have any enquiries regarding this Privacy Policy, do not hesitate to contact us at: dpo@novadevelopment.com.