Contact Us

Product Support

Product Support

• Search Help Topics by Product
• Browse FAQs

• Return a Product

NOTE: For support with Parallels Desktop for Mac, please use the support options found here. Also, you may find a solution to your issue by visiting the Parallels discussion forum found here.

Order Status

• Check the Status of a Shipment

• If you are unable to check your order status using our online process, please fill out a Order/Refund Status Form that will be submitted to our customer service department who will contact you via email.

Rebates

• Redeem a Rebate
• Check Status of a Rebate
• If you are unable to find the rebate information you are looking for using our online process, please fill out a Rebate Status Form that will be submitted to our customer service department who will contact you via email.