Technical Support

COVID-19 UPDATE

We have made changes to our support options due to the Coronavirus (COVID-19) global pandemic. We have been monitoring the situation closely and taking every precaution to keep our associates, and our communities safe. We will continue to monitor the recommendations from local, state, and federal health officials whose experts are working tirelessly to safeguard our health.

We have expanded our work from home options to our employees and we will continue to offer free email support by submitting a support ticket. (Please see the link below). At this time, we will not be able to provide phone support, so please submit a ticket and we will reply back to you as soon as possible.

http://support.novadevelopment.com/support/tickets/new

Free Support Options:

Free support options vary by products. These options include email support and our Knowledge Base. Additional information on these support options can be found on our Technical Support portal. Please click here to be redirected to our Technical Support portal.

Customer Service

Need to Place an Order?

To place an order, contact us at: custsvc1@novadevelopment.com

Of course, our online store is open 24/7

Want to Register Your Software?

Click here to fill out our simple registration form.

Have a Rebate?

Redeem a Rebate online.

It's easy to Check the Status of a Rebate.

Need to Apply for a Refund?

Submit your refund online.

Check the status of your refund here.

Want to Provide Product Feedback?

We love your feedback, please click here.